Tenant FAQs
Answers to your frequently asked questions
-
Can you hold a place before I apply?
Properties are typically rented on a first-come, first-served basis with a completed application and required fees. We recommend applying as soon as possible to secure a rental.
-
Do I pay first month’s rent and last month’s rent with my security deposit?
In most cases we require first month rent and security deposit only.
-
How old do you have to be to apply?
Applicants must be of legal age to enter into a lease agreement, which is 18 years or older.
-
Is the deposit refundable?
Yes, security deposits are generally refundable, provided there is no damage beyond normal wear and tear and all lease terms are met. Deductions may apply for unpaid rent, damages, or cleaning fees.
-
Who needs a cosigner?
A cosigner may be required if an applicant does not meet the income, credit, or rental history requirements. Cosigners must meet financial qualifications and sign a guarantor agreement. Cosigner options are evaluated on a case-by-case basis.
-
You have a property I want to rent. How do I apply?
Applications can typically be submitted online or in person. A completed application, application fee, and necessary documentation (such as proof of income and identification) are required.
-
How do I pay rent?
Rent payments can usually be made online through a tenant portal, or by check/money order, depending on the property’s payment options. Personal checks are only accepted from the second month of your tenancy and must be in our office by the first of each month.
-
I want to get a pet. What do I do?
Check your lease agreement and contact management before getting a pet. Some properties allow pets with an additional pet deposit or monthly pet rent, while others have restrictions.
-
I want to move out, but my roommate wants to stay. What do I do?
Lease agreements typically require all tenants to be responsible for the full lease term. If one tenant wants to stay, they may need to qualify on their own or find a replacement tenant with approval from management. Contact your property manager to discuss.
-
My lease expiration is coming and I want to move out. What do I do?
Most leases require 60 days' written notice before moving out. Check your lease for the required notice period and submit your intent to vacate in writing by the deadline.
-
Who is responsible for paying for repairs & maintenance requests?
The property management company handles routine maintenance and repairs, but tenants may be responsible for damages caused by negligence or misuse. All maintenance requests should be submitted promptly through the appropriate channels.

